These Terms and Conditions govern the use of the Husqvarna Viking Australia website (https://husqvarnaviking-australia.com.au), the purchase of goods through the website, and your interaction with us, Blessington Pty Limited, ABN 71 083 060 271 – the authorised distributor of Husqvarna Viking in Australia.
By accessing or using this website or placing an order, you agree to be bound by these Terms. If you do not accept these Terms, please do not use this website.
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1. Who We Are
“Husqvarna Viking Australia”, “we”, “us”, and “our” refers to Blessington Pty Limited, Unit 17, 167 Prospect Highway, Seven Hills NSW 2147, Australia, the official and authorised distributor for Husqvarna Viking sewing and embroidery machines and accessories in Australia.
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2. Use of the Website
You agree to use the website for lawful purposes only and not to engage in any conduct that may impair the website or infringe the rights of others.
We reserve the right to modify, update, suspend, or discontinue any part of the website without notice.
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3. Intellectual Property
Husqvarna Viking® Australia is the owner or authorised user of all intellectual property associated with this website. This includes all trademarks, logos, names and designs—whether registered or unregistered—featured or mentioned on the site.
You do not have any rights to, nor are you granted any licence for, the intellectual property, trademarks, logos, content, names or designs—whether registered or unregistered—displayed on this website.
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4. Usernames and Passwords
You must keep your username and password for our website confidential and must not share them with anyone. You must also not allow anyone else to use your username or password, whether for their own access or on your behalf.
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5. Pricing and Availability
All prices displayed on the website are in Australian Dollars (AUD) and inclusive of GST unless otherwise specified. Prices are subject to change without notice.
Product availability is subject to stock levels, and we do not guarantee that a product listed will be available at all times. If an item becomes unavailable after you place an order, we will contact you to discuss options.
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6. Orders and Payments
By placing an order, you are offering to purchase a product on and subject to these Terms. All orders are subject to availability and confirmation of the order price.
We accept secure online payments via major credit cards and other payment gateways as specified during checkout.
We reserve the right to refuse or cancel any order at our discretion, including due to errors in pricing, product availability, or suspected fraud.
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7. Shipping and Delivery
We deliver Australia-wide using trusted courier partners. Delivery timeframes are estimates only and may vary depending on your location and external circumstances.
Shipping costs are calculated at checkout unless otherwise specified as part of a promotion.
Risk of loss or damage passes to you upon delivery. Please inspect goods promptly upon receipt and notify us of any issues.
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8. Returns and Refunds
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
We also offer a return or exchange on change-of-mind purchases within 14 days, provided the item is unused, in original packaging, and accompanied by proof of purchase. Shipping fees for change-of-mind returns are the responsibility of the customer. To request a return, please contact us at [email protected].
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9. Warranty
Husqvarna Viking machines and accessories are covered by a manufacturer’s warranty. Warranty conditions and periods vary by product type and are detailed in the product documentation or on our website.
Proof of purchase is required to make a warranty claim. Warranty does not cover damage due to misuse, neglect, or unauthorised repairs.
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10. Limitation of Liability
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.
We will not be liable for any loss or damage arising from your use of the website, inability to access the website, or purchase and use of products, except as required under the Australian Consumer Law.
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11. Privacy
We respect your privacy. Personal information collected through the website is handled in accordance with our Privacy Policy, which outlines how we collect, use, and store your information, including for email or SMS communications if you have opted in.
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12. SMS Marketing
If you have consented to receive promotional messages via SMS, we may send you marketing and service-related texts. Message frequency varies. You can opt-out anytime by replying STOP to any message. Message and data rates may apply. See our Privacy Policy for more information.
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13. Mobile Messaging & SMS Marketing
By opting in to receive SMS communications from Husqvarna Viking Australia, you agree to receive promotional and service-related text messages from or on behalf of Husqvarna Viking Australia at the mobile number you provided. These messages may be sent via an automated system or similar technology and may include order updates, promotional offers, new product alerts, cart reminders, and event notifications.
You understand that:
- Consent is not a condition of purchase. You may still shop with us without subscribing to our SMS service.
- Message frequency may vary based on your interaction with Husqvarna Viking Australia.
- Message and data rates may apply. Check with your mobile carrier for details.
You can opt out of receiving SMS messages at any time by replying STOP to any message received from us, or by following the unsubscribe instructions provided in the message. After opting out, you may receive a final confirmation message.
If you require assistance, contact us at [email protected].
We are not liable for any delayed, failed, or misdirected messages. You are responsible for keeping your mobile number up to date. Carriers are not responsible for undelivered or delayed messages.
For more details on how your personal information is used in connection with our SMS marketing program, please refer to our Privacy Policy.
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14. Governing Law
These Terms and your use of the website are governed by the laws of New South Wales and the Commonwealth of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
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15. Contact Us
Husqvarna Viking Australia
Unit 17, 167 Prospect Highway
Seven Hills NSW 2147
Email: [email protected]
Phone: (02) 4337 3737
Would you also like the matching Privacy Policy updated with SMS marketing and compliance with the Australian Privacy Act?
